velobench

Lightspeed Retail integration

Bike shop software that works with Lightspeed Retail

velobench connects directly to your Lightspeed Retail (R-Series) account and adds the service-side tools Lightspeed leaves out — online booking, digital work orders, waivers, and automated reminders. Customers, products, and service history stay in sync, so your team never double-enters a booking.

Two-way sync, not double entry

Customers and work orders created in velobench flow into Lightspeed, and your existing Lightspeed customers, products, and service history show up inside velobench. One source of truth for the whole shop.

Keep the POS you already trust

velobench layers on top of Lightspeed — it doesn't replace it. Keep ringing up sales, managing inventory, and reporting in Lightspeed while velobench runs the service counter.

Live in under 10 minutes

Connect your Lightspeed account, confirm your shop details, and your branded booking page is live. No migration, no data import, nothing to install to get started.

Built for the service bench

Digital work orders, assessment forms, waivers, and webchat are designed around how bike shops actually intake, diagnose, and hand back repairs — the parts a POS was never built to handle.

  • Branded online service booking page
  • Digital work orders and assessments
  • Digital waivers for service and e-bikes
  • Customer webchat and SMS
  • Automated service-reminder emails

Frequently asked questions

Does velobench integrate with Lightspeed Retail?

Yes. velobench connects directly to your Lightspeed Retail (R-Series) account and keeps both sides in sync. Customers and work orders created in velobench flow into Lightspeed, and your existing Lightspeed customers, products, and service history are available inside velobench.

Will velobench change how I use Lightspeed?

No. velobench adds service-side tools on top of Lightspeed. Your team keeps using Lightspeed for point of sale, inventory, and reporting exactly as before.

How long does setup take?

Less than 10 minutes. Connect your Lightspeed account, confirm your shop details, and your branded booking page is live — no migration or data import required.

See velobench on your own Lightspeed account

Book a 20-minute demo and we'll connect a test account so you can see the sync in action.

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