Two-way sync, not double entry
Customers and work orders created in velobench flow into Lightspeed, and your existing Lightspeed customers, products, and service history show up inside velobench. One source of truth for the whole shop.
velobench
for Bike Shops
velobench connects directly to your Lightspeed Retail (R-Series) account and adds the service-side tools Lightspeed leaves out — online booking, digital work orders, waivers, and automated reminders. Customers, products, and service history stay in sync, so your team never double-enters a booking.
Customers and work orders created in velobench flow into Lightspeed, and your existing Lightspeed customers, products, and service history show up inside velobench. One source of truth for the whole shop.
velobench layers on top of Lightspeed — it doesn't replace it. Keep ringing up sales, managing inventory, and reporting in Lightspeed while velobench runs the service counter.
Connect your Lightspeed account, confirm your shop details, and your branded booking page is live. No migration, no data import, nothing to install to get started.
Digital work orders, assessment forms, waivers, and webchat are designed around how bike shops actually intake, diagnose, and hand back repairs — the parts a POS was never built to handle.
Yes. velobench connects directly to your Lightspeed Retail (R-Series) account and keeps both sides in sync. Customers and work orders created in velobench flow into Lightspeed, and your existing Lightspeed customers, products, and service history are available inside velobench.
No. velobench adds service-side tools on top of Lightspeed. Your team keeps using Lightspeed for point of sale, inventory, and reporting exactly as before.
Less than 10 minutes. Connect your Lightspeed account, confirm your shop details, and your branded booking page is live — no migration or data import required.
Book a 20-minute demo and we'll connect a test account so you can see the sync in action.
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