Modern Booking.Cleaner Service.More Revenue.

velobench helps bike shop owners reserve service, manage rental fleets, and manage customers relations for the long ride — built in bike shops, for bike shops.

Booking ConfirmedDigital Intake CompletedFollow-Up Scheduled

Why Shops Subscribe

Online Bookings

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Turn service demand into organized appointments.

Let riders book online and reserve time before drop-off so incoming service demand arrives organized and ready for the team.

Bike shop team using digital tools around a service bike in the workshop

How It Works

Service Booking and Rental Platforms

Let riders book online and reserve time before drop-off and pick-up so demand stays organized.

Customer Relationship Management

Our CRM tools include customer waiver and bike assessment history, a customer portal, sservice reminders, and webchat to keep communication organized and in one place.

Sales and VolumeAnalytics

Get a pulse on your shop’s performance with at-a-glance dashboards for daily service volume, revenue forecasting, and red flags to watch out for.

Modernize Today

Built for the Way Bike Shops Actually Work

Standard Operating Procedure

Keep the team on the same page with a connected workflow that links booking, intake, service, and follow-up in one system.

Structured Booking Flow

Keep booking requirements, approvals, and next steps in one consistent flow so customers know what to expect before drop-off.

Repeat Revenue Loops

Position reminders, pickup outreach, and follow-up as revenue tools that bring riders back, not just operational tasks.

FAQ

Frequently Asked Questions

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A cleaner booking flow, better customer communication, and a more connected service workflow — without a long setup.

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