Paperless intake and assessment
Log the bike, the symptoms, and a structured assessment at the counter. No more lost paper tags or illegible repair notes taped to a top tube.
velobench
for Bike Shops
Replace paper repair tags and whiteboards with digital work orders that track every bike from intake to pickup. velobench keeps the assessment, the customer approval, the waiver, and the service history attached to the job — and syncs it all with Lightspeed.
Log the bike, the symptoms, and a structured assessment at the counter. No more lost paper tags or illegible repair notes taped to a top tube.
Send the assessment and quote to the customer, capture approval, and document the conversation — so nobody's surprised at pickup.
Collect digital waivers for service and e-bike work and keep them attached to the work order, reducing your shop's liability exposure.
Every work order is tied to the customer and synced to Lightspeed, so the next time that bike rolls in, the whole history is one click away.
A digital work order replaces the paper repair tag with a record that tracks a bike from intake through pickup — including the assessment, customer approval, waiver, parts, and notes — all in one place.
Yes. velobench work orders are tied to the customer and sync with Lightspeed Retail, so service history and customer records stay consistent across both systems.
Book a demo to see digital work orders, assessments, and waivers running together.
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